Technical Support Team Lead

Toronto, Ontario, Canada

Description

Mailjet is the email solution for teams to create, send, and monitor marketing emails, transactional emails, and SMS. Brands like Microsoft, AVIS, Product Hunt, MIT and more trust Mailjet to send over 2 billion emails every month. With headquarters in Paris, offices in 9 countries like London, Düsseldorf, Barcelona, Amsterdam, Toronto, NYC, Ho-Chi-Minh and Sofia and over 100 000 clients, Mailjet has rocked launched into a company with great products, services and people.


We’re looking for a Technical Support Lead for our amazing office in Toronto.

As a Technical Support Team Lead, you will be responsible for leading the Technical Support team, for making sure all incidents and requests are solved according to the SLA and for managing escalations.


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